Pardini knows what customer service is. It doesn't seem to be a cultural thing with Pardini.
I was referring to corporate culture, not the country. The websites of Pardini, Pardini International, Pardini USA, and Pardini Canada all show a corporate culture that is much better focused at informing and serving their customers.
MG needs to step up their game in that respect.
Getting an MG into Canada as an individual would be quite straight forward. But there's no way I'm dropping that kind of cash for something I can't see, hold, and shoot first.
One of my HUGE problems with national firearms associations is their total lack of support for international imports/exports for individuals. I'm sure your problems to get a MG into the US aren't as nasty as most think. You just need to be familiar enough with the process.