Question about SCATT

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Chia
Posts: 359
Joined: Thu Aug 18, 2016 7:53 am

Question about SCATT

Post by Chia »

Okay, I mean no offense to SCATT by this post. I am honestly curious about this.

I understand the current nationalization trend that SCATT is going towards from a contractual point of view. If you have contracts with importers for exclusive importation, you obviously don't want to breach that contract. What I don't understand is how this translates into (a) better customer service; or (b) why you wouldn't want to, as the contract renews, modify the terms or find another distributer.

But what about the claims of providing better repair and warranty services through a country-specific computer software system? That can be done without any software modification whatsoever. Simply name the importer as the customer service provider and have an internal contract with them to handle minor repairs and that they can send the system back to the factory as needed. No need for programming changes.

At least here in the US, the model I described above is pretty standard in most industries, especially the automotive industry. You sell the cars to local dealerships who agree to be partially responsible for maintenence and the factory agrees to handle recalls and other more significant issues.

What gives? Also, does this mean that if I purchase a SCATT system in the United States and want to practice before a competition in, say, Australia, will I be able to? And would the Australian distributer be able to help with issues with international SCATT systems leading up to a competition?
J R
Posts: 26
Joined: Wed Dec 18, 2013 7:02 am

Re: Question about SCATT

Post by J R »

It might have something to falling ruble value compared to other currencies.

http://www.xe.com/currencycharts/?from= ... R&view=10Y
David Levene
Posts: 5618
Joined: Mon Mar 01, 2004 12:49 pm
Location: Ruislip, UK

Re: Question about SCATT

Post by David Levene »

Scatt seem to show loyalty to their long-term dealers, something that is getting rarer.

It is easy to do when you have the clear market leading product.
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